Microsoft has returned service to a healthy state.
Posted Jan 23, 2026 - 08:50 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 22, 2026 - 17:06 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 22, 2026 - 17:05 EST
Update
The outage has been identified as affecting Microsoft 365 services. End users using Microsoft 365 to receive 2FA codes would not have received them. Rev.io's support has also been affected. We are continuing to monitor Microsoft's status for updates.
Posted Jan 22, 2026 - 17:04 EST
Investigating
There are global email outages affecting Google Gmail, Microsoft O365 Outlook, Twilio and others. Revio's support is built on Google, and responses/email updates are not being sent. This also is preventing MFA codes for client logins.
Our team is monitoring the situation and hope it will be resolved soon.
Posted Jan 22, 2026 - 15:46 EST
This incident affected: Applications (Rev.io Web, BillCenter.net Web, AgentClick Web).