Rev.io, LLC
All Systems Operational
Applications Operational
90 days ago
99.97 % uptime
Today
Rev.io Web Operational
90 days ago
99.96 % uptime
Today
BillCenter.net Web Operational
90 days ago
99.96 % uptime
Today
SOAP API ? Operational
90 days ago
99.99 % uptime
Today
REST API Operational
90 days ago
99.99 % uptime
Today
AgentClick Web Operational
90 days ago
99.96 % uptime
Today
OAuth Identity API Operational
90 days ago
99.99 % uptime
Today
Developer Documentation (developers.rev.io) Operational
Client Data Clusters Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A01 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A02 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A03 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A04 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A05 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A06 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A07 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A08 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A09 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster P01 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster P02 Operational
90 days ago
100.0 % uptime
Today
Processes Operational
90 days ago
99.98 % uptime
Today
File Transfer Operational
90 days ago
100.0 % uptime
Today
Usage Rating Operational
90 days ago
100.0 % uptime
Today
Email Queue Operational
90 days ago
99.92 % uptime
Today
Rev.io Customer Profile Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Third-party Dependencies Operational
AWS s3-us-east-2 Operational
Dyn, Inc. Primary Zone Propagation Operational
SendGrid SMTP Operational
SendGrid Event Webhook Operational
Third-party Integrations Operational
90 days ago
100.0 % uptime
Today
Avalara Avalara CloudConnect Operational
Avalara Tax Calculation Service Operational
SureTax API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 11, 2020

No incidents reported today.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020
Resolved - This issue has been resolved.
Aug 1, 12:44 EDT
Monitoring - All effected systems have been restored and we are monitoring for any further issues.
Aug 1, 11:09 EDT
Identified - The issue has been traced to a hardware failure effecting a small subset of clients. We are implementing a fix and will update as soon as possible.
Aug 1, 10:28 EDT
Investigating - We are currently investigating reports of errors and system issues surrounding running bills, as well as a subset of clients being unable to log into their site. Our senior engineers are working on this now and will provide updates as we make progress. Thank you for your patience while we correct these issues.
Aug 1, 09:41 EDT
Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020
Resolved - Per Sendgrid: "Update - We have recovered the remaining impacted services and are currently monitoring system performances.....We sincerely apologize for the inconvenience this has caused and thank you for your patience."

This should be resolved at the Sendgrid side, thank you for your patience.
Jul 28, 16:25 EDT
Identified - Our email delivery program for Rev.io is hosted by Sendgrid, who is currently experiencing an outage. Clients may experience delays and/or failures to send emails from the Rev.io system until Sendgrid is able to correct their issues. Per the Sendgrid site:

"Customers may be experiencing issues with mail and stat delays (including Marketing Campaigns), v2/v3 API calls, unavailability of our app.sendgrid.com site, and signups. We are still investigating the issue and will provide updates as they become available. We sincerely apologize for any inconvenience this may cause. Please reach out to our Support team at https://support.sendgrid.com with any questions." More information can be found at: https://status.sendgrid.com/

We will continue to monitor Sendgrid's status and will update this page accordingly.
Jul 28, 10:42 EDT