Rev.io, LLC
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Applications Operational
90 days ago
99.99 % uptime
Today
Rev.io Web Operational
90 days ago
99.94 % uptime
Today
BillCenter.net Web Operational
90 days ago
100.0 % uptime
Today
SOAP API ? Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
AgentClick Web Operational
90 days ago
100.0 % uptime
Today
OAuth Identity API Operational
90 days ago
100.0 % uptime
Today
Developer Documentation (developers.rev.io) Operational
Client Data Clusters Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A01 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A02 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A03 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A04 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A05 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A06 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A07 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A08 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A09 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster P01 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster P02 Operational
90 days ago
100.0 % uptime
Today
Processes Operational
90 days ago
100.0 % uptime
Today
File Transfer Operational
90 days ago
100.0 % uptime
Today
Usage Rating Operational
90 days ago
100.0 % uptime
Today
Email Queue Operational
90 days ago
100.0 % uptime
Today
Rev.io Customer Profile Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Third-party Dependencies Operational
AWS s3-us-east-2 Operational
Dyn, Inc. Primary Zone Propagation Operational
SendGrid SMTP Operational
SendGrid Event Webhook Operational
Third-party Integrations Operational
90 days ago
100.0 % uptime
Today
Avalara Avalara CloudConnect Operational
Avalara Tax Calculation Service Operational
SureTax API Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 21, 2023

No incidents reported today.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023
(UPDATED) Scheduled Maintenance for March 14th
Completed - The scheduled maintenance has been completed.
Mar 14, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 21:00 EDT
Scheduled - Rev.io has moved the originally scheduled service maintenance for Wednesday, March 15th at 9pm ET to this evening, Tuesday, March 14th at 9pm ET. This update has been moved up in order to assist with system performance stability. The maintenance window will last approximately 1 hour and some users may experience intermittent interruption during this time.
Mar 14, 10:00 EDT
Mar 13, 2023
Scheduled Maintenance for March 13th
Completed - The scheduled maintenance has been completed.
Mar 13, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 21:00 EDT
Scheduled - Rev.io will be conducting scheduled service maintenance starting at 9pm ET on Monday, March 13th. The maintenance window will last approximately 1 hour and some users may experience intermittent interruption during this time.
Mar 10, 16:47 EST
Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023
Potential Impact on Electronic Order Provisioning and CDR Processing
Resolved - This incident has been resolved.
Mar 10, 12:49 EST
Update - At this time, electronic order provisioning is now back online for Verizon. The team is continuing to work with Ziply with the expected ETA on a fix for Monday morning. Thank you for your patience as we work on getting this issue corrected.
Feb 25, 08:11 EST
Identified - The team has identified the cause of the issue and is working with our provisioning vendors now to get a correction in. At this time Frontier provisioning is back up and the team is continuing to work with Verizon and Ziply. CDR processing should also be back to full performance for all clients.
Feb 24, 14:34 EST
Investigating - Rev.io is aware of an issue that is impacting electronic order provisioning. The team is working to correct this issue and will provide an update once cause has been found. If you are currently experiencing issues with CDR file processing, please verify that the below IP's have been whitelisted by your providers or owned systems to ensure our services can reach out to retrieve the files.

20.121.212.160/32, 168.62.59.40/32 and 18.205.140.255/32
Feb 24, 10:37 EST
Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.

← Incident History Powered by Atlassian Statuspage