Resolved -
We experienced a brief disruption affecting ticketing within the PSA platform. The issue originated in the billing platform service and was resolved within a few minutes after the service was cycled. Ticketing is now fully operational. We are conducting a review to identify and address the root cause and to prevent recurrence.
Aug 10, 18:06 EDT
Identified -
We are investigating a disruption affecting ticketing within the PSA platform. The issue originates in the billing platform service. Ticketing may be intermittently unavailable while we work to resolve it.
Aug 10, 18:01 EDT