Rev.io, LLC Status

Rev.io, LLC

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Applications Operational

90 days ago

99.97 % uptime

Today

Rev.io Web Operational

90 days ago

99.96 % uptime

Today

BillCenter.net Web Operational

90 days ago

99.96 % uptime

Today

SOAP API Operational

90 days ago

99.99 % uptime

Today

REST API Operational

90 days ago

99.99 % uptime

Today

AgentClick Web Operational

90 days ago

99.96 % uptime

Today

OAuth Identity API Operational

90 days ago

99.99 % uptime

Today

Developer Documentation (developers.rev.io) Operational

Client Data Clusters Operational

90 days ago

100.0 % uptime

Today

Client Data Cluster A01 Operational

90 days ago

100.0 % uptime

Today

Client Data Cluster A02 Operational

90 days ago

100.0 % uptime

Today

Client Data Cluster A03 Operational

90 days ago

100.0 % uptime

Today

Client Data Cluster A04 Operational

90 days ago

100.0 % uptime

Today

Client Data Cluster A05 Operational

90 days ago

100.0 % uptime

Today

Client Data Cluster A06 Operational

90 days ago

100.0 % uptime

Today

Client Data Cluster A07 Operational

90 days ago

100.0 % uptime

Today

Client Data Cluster A08 Operational

90 days ago

100.0 % uptime

Today

Client Data Cluster A09 Operational

90 days ago

100.0 % uptime

Today

Client Data Cluster P01 Operational

90 days ago

100.0 % uptime

Today

Client Data Cluster P02 Operational

90 days ago

100.0 % uptime

Today

Processes Operational

90 days ago

99.98 % uptime

Today

File Transfer Operational

90 days ago

100.0 % uptime

Today

Usage Rating Operational

90 days ago

100.0 % uptime

Today

Email Queue Operational

90 days ago

99.92 % uptime

Today

Rev.io Customer Profile Operational

90 days ago

100.0 % uptime

Today

Recurring Billing Operational

90 days ago

100.0 % uptime

Today

Third-party Dependencies Operational

AWS s3-us-east-2 Operational

Dyn, Inc. Primary Zone Propagation Operational

SendGrid SMTP Operational

SendGrid Event Webhook Operational

Third-party Integrations Operational

90 days ago

100.0 % uptime

Today

Avalara Avalara CloudConnect Operational

Avalara Tax Calculation Service Operational

SureTax API Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 11, 2020

No incidents reported today.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

Rev.io UI Access Errors

Resolved - This issue has been resolved.
Aug 1, 12:44 EDT

Monitoring - All effected systems have been restored and we are monitoring for any further issues.
Aug 1, 11:09 EDT

Identified - The issue has been traced to a hardware failure effecting a small subset of clients. We are implementing a fix and will update as soon as possible.
Aug 1, 10:28 EDT

Investigating - We are currently investigating reports of errors and system issues surrounding running bills, as well as a subset of clients being unable to log into their site. Our senior engineers are working on this now and will provide updates as we make progress. Thank you for your patience while we correct these issues.
Aug 1, 09:41 EDT

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

Sendgrid Outage

Resolved - Per Sendgrid: "Update - We have recovered the remaining impacted services and are currently monitoring system performances.....We sincerely apologize for the inconvenience this has caused and thank you for your patience."

This should be resolved at the Sendgrid side, thank you for your patience.
Jul 28, 16:25 EDT

Identified - Our email delivery program for Rev.io is hosted by Sendgrid, who is currently experiencing an outage. Clients may experience delays and/or failures to send emails from the Rev.io system until Sendgrid is able to correct their issues. Per the Sendgrid site:

"Customers may be experiencing issues with mail and stat delays (including Marketing Campaigns), v2/v3 API calls, unavailability of our app.sendgrid.com site, and signups. We are still investigating the issue and will provide updates as they become available. We sincerely apologize for any inconvenience this may cause. Please reach out to our Support team at https://support.sendgrid.com with any questions." More information can be found at: https://status.sendgrid.com/

We will continue to monitor Sendgrid's status and will update this page accordingly.
Jul 28, 10:42 EDT

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