Rev.io, LLC
All Systems Operational
Applications Operational
90 days ago
100.0 % uptime
Today
Rev.io Web Operational
90 days ago
100.0 % uptime
Today
BillCenter.net Web Operational
90 days ago
100.0 % uptime
Today
SOAP API ? Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
AgentClick Web Operational
90 days ago
100.0 % uptime
Today
Developer Documentation (developers.rev.io) Operational
90 days ago
100.0 % uptime
Today
Client Data Clusters Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A01 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A02 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A03 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A04 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A05 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A06 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A07 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A08 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster A09 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster P01 Operational
90 days ago
100.0 % uptime
Today
Client Data Cluster P02 Operational
90 days ago
100.0 % uptime
Today
Processes Operational
90 days ago
100.0 % uptime
Today
File Transfer Operational
90 days ago
100.0 % uptime
Today
Usage Rating Operational
90 days ago
100.0 % uptime
Today
Email Queue Operational
90 days ago
100.0 % uptime
Today
Rev.io Customer Profile Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Third-party Dependencies Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-east-2 Operational
90 days ago
100.0 % uptime
Today
Dyn, Inc. Primary Zone Propagation Operational
90 days ago
100.0 % uptime
Today
SendGrid SMTP Operational
90 days ago
100.0 % uptime
Today
SendGrid Event Webhook Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
Third-party Integrations Operational
90 days ago
100.0 % uptime
Today
Avalara Avalara CloudConnect Operational
90 days ago
100.0 % uptime
Today
Avalara Tax Calculation Service Operational
90 days ago
100.0 % uptime
Today
SureTax API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be undergoing scheduled Maintenance 4/16 from 9 pm to 11 pm EST. Service could be degraded during this time.
Posted on Mar 28, 2024 - 08:56 EDT
Past Incidents
Apr 15, 2024

No incidents reported today.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Resolved - Payments have been flowing successfully since Paya's fix was implemented. At this time, the incident is marked as resolved. For any lingering questions or issues, please reach out to Client Success.
Apr 11, 14:45 EDT
Monitoring - Paya has implemented a fix and we are monitoring the results. Please retry any missed payments and reach out to our Client Success team with any questions or continued issues.
Apr 11, 12:31 EDT
Update - We are continuing to request info from Paya about their outage and time to resolve. More info will be sent here as soon as we can.
Apr 11, 12:04 EDT
Identified - We are receiving reports of payments failures for clients using Paya as their payment processor. Paya has confirmed an outage on their side as the culprit, and are working quickly to restore access and payments flowing. We will keep this thread updated as we receive information. Please refer to Client Success with any questions in the meantime, and thank you for your continued support and patience.

- The Rev.io Team

Apr 11, 11:59 EDT
Apr 10, 2024

No incidents reported.

Apr 9, 2024
Resolved - This incident has been resolved. Thanks for your attention and reach out to Client Success with any lingering questions.
Apr 9, 15:36 EDT
Monitoring - This issue has been resolved and full functionality of FTP sites should be restored. We will continue to monitor the situation and if you are still experiencing issues, please reach out to the Client Success team for us to assist further.
Apr 9, 12:53 EDT
Identified - We have identified an issue related to viewing and editing FTP sites within the Rev.io billing platform. All files are still flowing in, processing, and rating correctly. However, viewing and editing the FTP site produces an error. The team has already found the affected code and will be fixing this via a hotfix today. We will follow up with more information as soon as it's available. Please reach out to Client Success with any questions or concerns.
Apr 9, 09:33 EDT
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.

Apr 1, 2024

No incidents reported.