Potential delays in email and SMS notifications (upstream vendor issue)

Incident Report for Rev.io, LLC

Monitoring

We're aware of degraded service at two upstream providers, Microsoft and Twilio, that support email and text messaging in Rev.io. Microsoft has acknowledged an outage affecting Exchange Online and related Microsoft 365 services, which can delay email notifications. Twilio is reporting delayed and failed SMS delivery on some networks. You may see delays or failures in email and text notifications while this is active. The Rev.io platform itself is operating normally. Our team is monitoring both vendors and tracking their progress toward resolution, and we'll update this page as the situation changes.

Posted Nov 12, 2026 - 14:09 EST

This incident affects: Processes (Email Queue).