UI Access Errors
Incident Report for, LLC
This issue has been resolved.
Posted Aug 01, 2020 - 12:44 EDT
All effected systems have been restored and we are monitoring for any further issues.
Posted Aug 01, 2020 - 11:09 EDT
The issue has been traced to a hardware failure effecting a small subset of clients. We are implementing a fix and will update as soon as possible.
Posted Aug 01, 2020 - 10:28 EDT
We are currently investigating reports of errors and system issues surrounding running bills, as well as a subset of clients being unable to log into their site. Our senior engineers are working on this now and will provide updates as we make progress. Thank you for your patience while we correct these issues.
Posted Aug 01, 2020 - 09:41 EDT
This incident affected: Applications ( Web, Web).