Ticketing Service Disruption

Incident Report for Rev.io, LLC

Resolved

We experienced a brief disruption affecting ticketing within the PSA platform. The issue originated in the billing platform service and was resolved within a few minutes after the service was cycled. Ticketing is now fully operational. We are conducting a review to identify and address the root cause and to prevent recurrence.

Posted Aug 10, 2026 - 18:06 EDT

Identified

We are investigating a disruption affecting ticketing within the PSA platform. The issue originates in the billing platform service. Ticketing may be intermittently unavailable while we work to resolve it.

Posted Aug 10, 2026 - 18:01 EDT

This incident affected: Applications (PSA Module).